Free Delivery Over £50*
144 Years of Experience
Worldwide Delivery

Delivery Information

We endeavour to dispatch all orders the same day, if purchased before 12:00pm (GMT) Monday to Friday. All delivery time scales are estimates and not guarantees. 

UK Delivery

ServiceDelivery EstimatePrice 

Standard UK

Next Working day*

Non Mainland, Northern Ireland and some Scottish regional postcodes will take an extra 1-3 working days.

**Hazardous goods may take an extra 1-2 working days and we are unable to ship to non-mainland and/or Northern Ireland.

FREE

or £4.50   when you spend less than £50

Click & Collect 

1-3 Working Days

Free 

UK orders are delivered by DPD* or DHL, occasionally we may need to use another courier service, but we will let you know in advance. 

**Hazardous Goods (Hazmat) will only be delivered DHL, you can track your order here. Please note that due to the nature of the goods we are only able transport the items by road, therefore we unable to ship to non-mainland and/or Northern Ireland.

DPD Tracking - Online, and MYDPD App - Tracking number starts with 1550

DHL Tracking - Online, and DHL Parcel UK App

Service Update ▼

Restricted Products & Brands Information ▼

International Deliveries Courier Information ▼

International Delivery

ServiceCountryDelivery EstimatePrice 

Europe Zone 1

Delivered Duty Paid

Republic of Ireland and France

2-5 working days


£10

excluding VAT at your local rate


Europe Zone 2

Delivered Duty Paid- Maximum Order Value 150 Euro


Austria, Belgium, Germany, Hungary, Luxembourg, Netherlands, Poland

4-7 working days

£10

excluding VAT at your local rate

Europe Zone 2

Delivered Duty Paid- Maximum Order Value 150 Euro

Czech Republic, Denmark (Mainland Only), Estonia, Hungary, Italy, Latvia, Spain, Slovakia, Slovenia, Sweden

4-8 working days

£15

excluding VAT at your local rate

Europe Zone 2

Delivered Duty Paid- Maximum Order Value 150 Euro

Croatia, Finland, Lithuania, Portugal (Mainland Only)

7-9 working days

£25

excluding VAT at your local rate

Europe Zone 2

Delivered Duty Paid- Maximum Order Value 150 Euro

Bulgaria, Greece, Romania

7-10 working days

£30

excluding VAT at your local rate

Europe Zone 3

Delivered Duty Paid- Maximum Order Value 150 Euro

Cyprus, Malta7-9 working days £25 per item 

excluding VAT at your local rate

International Zone 1

Unable to ship Loake/Loake Seconds

Australia, Canada, Hong Kong, USA

3-7 working days

£20 per item 

International Zone 1 

Unable to ship Loake/Loake Seconds

Japan

5-15 working days

£25 per item

International Zone 1

Unable to ship Loake/Loake Seconds

New Zealand

5-12 working days


£35 per item

 

International Zone 2

Israel, Singapore, Turkey, UAE3-10 working days£20 per item
International Zone 2China5-15 working days£25 per item
International Zone 2South Africa5-15 working days£35 per item

International Zone 3

Includes Customs clearance charge**

Switzerland3-10 working days£15 per item + £25 DPD Customs Clearance Charge**
International Zone 3Norway3-10 working days£25 per item + £25 DPD Customs Clearance Charge**
International Zone 3Iceland3-10 working days£35 per item + £25 DPD Customs Clearance Charge**
International Zone 3Rest of the World3-15 working days£30 per item 

Prices are subject to a variable exchange rates and are not confirmed until point of checkout.

Customs & Duties - Europe - DDP under 150 Euro ▼

Customs & Duties - Europe - DDU over 150 Euro ▼

Customs & Duties - International Zone 1, 2, 3 ▼

Queries and Cancellations

If you have any queries about your order, please contact us on +44 (0)845 468 0145 or email sales@northshoes.co.uk. 

If you need to cancel or amend your order please contact the team as soon as possible on:

  • Phone: +44 (0)845 468 0145 (Monday to Friday 9-5)
  • Email: sales@northshoes.co.uk
  • Online chat (Monday to Friday 9-5)

Once an order is shipped, we may not be able to make changes. 

During busy periods it may take up to 48 hours for the team to respond to queries, however all emails are screened for cancellations or amendments. 

Any claims for lost goods must be completed within 7 days of estimated delivery date.

Delivery Notes

Delivery will only be made to the cardholder’s registered address of the cardholder’s place of work which may need to be verified before dispatch. We will not in any circumstances deliver to another address.

Any claims for lost goods must be completed within 7 days of estimated delivery date.

Returns

Need help with returns? Head to our dedicated returns page.

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